help-center-vendas | Opencloud Pro

Sales

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It's not possible to revert the state of a sales order because they are certified;
To go around this problem you have to create another sales order and confirm it keeping in mind the storage movements from the sale order that was cancelled;
When there is a movement associated with the previous sale order you can opt for:
- Make a new sale order and not include the items present in the previous one;
- Cancel the movement and make a new sales order for all items;